Privacy Policy


Your privacy is important to us and we take great care to safeguard the ways in which any information you provide us with is collected and used.
If you would like to view, correct, complete or remove your personal information, please contact Lugertel by sending a written notice in English via

You need to join Lugertel to use the Lugertel’s Services. By joining you acknowledge you are of legal age, provided true information and are fully authorized to sign on behalf of any group requesting the service.

Information collection and use in general
Lugertel uses your personal information to improve the Lugertel Services and to offer more effective customer service. Also, your details help us perform research and analysis to help improve our service. Your details may be stored and processed in the United States or any other country in which Lugertel or its affiliates, subsidiaries or agents maintain facilities. By using the Lugertel Services, you consent to any such transfer of information outside your country. Lugertel abides by applicable safe harbor frameworks regarding the collection, use, and retention of personal information.

Sharing of your Personal Information
We will not disclose your personal information outside Lugertel and its controlled subsidiaries and affiliates without your consent, except as described in the Terms of Service.
Some Lugertel Services may be offered in conjunction with another company. In such cases, both Lugertel and the other company may receive information collected in conjunction with these co-branded services.
We may hire other companies to provide services on our behalf, such as marketing activities, handling mail-outs, providing customer support, hosting web sites, billing, or performing statistical analysis. Those companies will be permitted to obtain only the personal information they need to deliver the service.
We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on Lugertel; (b) protect and defend the rights or property of Lugertel (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of the Lugertel Services or members of the public.

Accessing your personal information
You may be able to view or edit your personal information online. To help prevent your personal information from being viewed by others, you will be required to sign in with your credentials (mobile number/Email and PIN/Password).

Communication preferences
You can stop the delivery of future promotional e-mails from Lugertel and services by following the specific instructions in the e-mail you receive.
You may also have the option of proactively making choices about the communications you receive from Lugertel, the Lugertel Services or by visiting and signing into the Site.
These communication choices do not apply to mandatory service communications that are considered part of certain Lugertel Services, which you may receive periodically unless you cancel the service.

Security of your personal information
Lugertel uses advanced security technologies and procedures to protect your personal information from unauthorized access. Your details are stored on computer systems with limited access in controlled facilities, and credit card numbers and PINs are protected with Secure Socket Layer (SSL) encryption when transferred over the internet.
Your PIN/Password helps protect your accounts and personal information, and therefore it is your responsibility to keep your PIN/Password confidential. Do not share it with anyone, and make sure you log out before leaving the Site.

Log files and IP addresses
Lugertel uses your IP address to diagnose our server problems and to administer our Site.